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Client: Any professional or natural person capable under applicable legal frameworks, or any legal entity, visiting the Website subject to these terms and conditions.
Services: The resources, tools, and e-commerce provisions made available to Clients by Mattis Roussel.
Content: All constituent elements of the information present on the Website, including but not limited to text, images, and videos.
Customer Information: (Hereinafter referred to as "Information"), which corresponds to all personal data likely to be held by Mattis Roussel for account management, customer relationship management, and analytical/statistical purposes.
User: Any internet user connecting to and using the aforementioned Website.
Personal Data: Any information relating to an identified or identifiable natural person, directly or indirectly (in accordance with the UK GDPR and Data Protection Act 2018).
The terms "personal data", "data subject", "processor", and "sensitive data" shall have the meanings defined under the UK General Data Protection Regulation (UK GDPR).
In accordance with statutory e-commerce and company disclosure regulations, users of the website reachmaster.co.uk are provided with the identity of the various parties involved in its creation and maintenance:
Proprietor / Publisher: ReachMaster, published and operated by Mattis Roussel.
Registered Office Address: 26 HENT VUR, 22140 BEGARD, FRANCE.
Phone: [Insert Phone Number]
Legal Structure: Sole Trader (Entreprise Individuelle)
Company Registration Number (SIRET): 94492747400022
VAT Registration: VAT not applicable, art. 293 B of the French General Tax Code (CGI).
Business Activity Code (APE/NAF): 4791B (Retail sale via mail order houses or via Internet)
Head of Publication: Mattis Roussel – support@reachmaster.co.uk (Natural person)
Webmaster: Mattis Roussel – support@reachmaster.co.uk
Data Protection Officer (DPO): Mattis Roussel – support@reachmaster.co.uk
Hosting Provider: Shopify Inc., 151 O'Connor Street Ground Floor, Ottawa, Ontario, K2P 2L8, Canada. Phone: 1-888-746-7439.
The Website constitutes an intellectual creation protected by copyright and international intellectual property regulations. The Client may not, under any circumstances, reuse, assign, or exploit all or part of the elements or works of the Website for their own account.
Use of the website reachmaster.co.uk implies full and unconditional acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time; users of the site are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by Mattis Roussel, who will then endeavour to communicate the dates and times of the intervention to users beforehand. The website is updated regularly by Mattis Roussel. Similarly, this legal notice may be modified at any time: it remains binding on the user, who is invited to refer to it as often as possible to ensure full awareness.
The purpose of the website reachmaster.co.uk is to provide information concerning all activities of the business. Mattis Roussel strives to provide information on the site that is as accurate as possible. However, they cannot be held responsible for omissions, inaccuracies, or deficiencies in updates, whether caused by themselves or by third-party partners providing this information.
All information on the website is given for guidance purposes only and is subject to change. Furthermore, the information on the website is not exhaustive and is provided subject to modifications that may have been made since it went online.
The website uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. Furthermore, the user agrees to access the site using recent equipment, free of viruses, and with an updated, latest-generation browser. The website reachmaster.co.uk is hosted by a provider ensuring data protection standards in compliance with the UK General Data Protection Regulation (UK GDPR).
The objective is to provide a service that ensures the highest rate of accessibility. The hosting provider ensures continuity of service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, notably for maintenance, infrastructural improvements, infrastructure failure, or if the Services generate traffic deemed abnormal.
Mattis Roussel and the hosting provider cannot be held responsible in the event of a malfunction of the internet network, telephone lines, or computer/telephone hardware, particularly related to network congestion preventing access to the server.
Mattis Roussel holds the usage rights to all elements accessible on the website, including text, images, graphics, logos, videos, icons, and audio. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, by whatever means or process used, is strictly prohibited without the prior written authorisation of Mattis Roussel.
Any unauthorised exploitation of the site or any of the elements it contains will be considered an infringement and prosecuted in accordance with applicable intellectual property laws.
Mattis Roussel acts as the publisher of the site and is responsible for the quality and veracity of the content published.
Mattis Roussel cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the website reachmaster.co.uk, resulting either from the use of equipment that does not meet the specifications indicated in Section 4, or from the appearance of a bug or incompatibility.
Mattis Roussel cannot be held responsible for indirect damage (such as loss of market share or loss of opportunity) resulting from the use of the website. Interactive spaces (such as the contact form) are available to users. Mattis Roussel reserves the right to remove, without prior notice, any content posted in this space that violates applicable data protection regulations. Where applicable, Mattis Roussel also reserves the right to hold the user civilly or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used.
The Client is informed of regulations regarding marketing communications, e-commerce laws, and the UK General Data Protection Regulation (UK GDPR).
For Personal Data collected during the creation of the User's personal account and website navigation, the Data Controller is: Mattis Roussel. ReachMaster is represented by Mattis Roussel, its legal representative.
As the Data Controller, Mattis Roussel undertakes to respect the framework of legal provisions in force. It is their responsibility to establish the purposes of data processing, to provide prospects and clients with full information on the processing of their personal data upon obtaining consent, and to maintain an accurate register of processing activities. Whenever Mattis Roussel processes Personal Data, all reasonable steps are taken to ensure the accuracy and relevance of the data in relation to the purposes for which it is processed.
Mattis Roussel may process all or part of the data:
To enable navigation on the Site and the management and traceability of services and orders placed by the user: connection and usage data, billing, order history, etc.
To prevent and combat computer fraud (spamming, hacking, etc.): computer hardware used for navigation, IP address, hashed password.
To improve navigation on the Site: connection and usage data.
To conduct optional customer satisfaction surveys: email address.
To conduct communication campaigns (SMS, email): phone number, email address.
Mattis Roussel does not commercialise your personal data; it is solely used out of necessity or for statistical and analytical purposes.
In accordance with the UK GDPR, Users of reachmaster.co.uk hold the following statutory rights:
Right of Access (Article 15) & Rectification (Article 16): Right to update, complete, or correct data.
Right to Erasure / Right to be Forgotten (Article 17): Right to have personal data deleted when it is inaccurate, incomplete, equivocal, outdated, or when its collection, use, communication, or storage is prohibited.
Right to Withdraw Consent (Article 13-2c): Right to withdraw consent at any time.
Right to Restriction of Processing (Article 18).
Right to Object to Processing (Article 21): Including opting out of direct marketing.
Right to Data Portability (Article 20): When data is subject to automated processing based on consent or a contract.
If a User wishes to know how Mattis Roussel uses their Personal Data, requests rectification, or objects to its processing, they can contact ReachMaster in writing at the following address:
Mattis Roussel
26 HENT VUR, 22140 BEGARD, FRANCE
Email: support@reachmaster.co.uk
In this case, the User must specify the Personal Data they wish to correct, update, or delete, identifying themselves precisely with a copy of an identity document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the statutory duties imposed on Mattis Roussel by law, notably regarding document preservation and auditing standards. Users also have the right to lodge a complaint with the relevant supervisory authority, specifically the Information Commissioner's Office (ICO) in the UK (https://ico.org.uk).
Mattis Roussel is prohibited from processing, hosting, or transferring Customer Information to a country outside the UK or the European Economic Area (EEA) recognized as "non-adequate" without prior notification to the client. However, Mattis Roussel remains free to choose technical and commercial sub-processors provided they present sufficient guarantees regarding the requirements of the UK GDPR.
Mattis Roussel undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure it is not communicated to unauthorised persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to their attention, Mattis Roussel must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, Mattis Roussel does not collect any "sensitive data" (special category data).
The User's Personal Data may be processed by sub-processors (service providers) strictly to achieve the purposes of this policy. Within the limits of their respective attributions, the main persons likely to have access to User data are our customer service agents.
Regardless of the efforts made, no method of transmission over the internet and no method of electronic storage is completely secure. We cannot, therefore, guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures comply with our statutory obligations at both national and international levels. We are committed to fully informing our clients of all matters relating to the security of their account and providing them with all necessary information to help them meet their own regulatory reporting duties.
No personal information of the user of the website is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the buyout of ReachMaster and its rights would allow the transmission of the said information to the eventual purchaser, who would in turn be bound by the same obligation of preservation and modification of data towards the user.
To ensure the security and confidentiality of Personal Data, the website uses networks protected by standard industry devices such as firewalls, pseudonymisation, encryption (SSL), and access passwords.
When processing Personal Data, Mattis Roussel takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
The website reachmaster.co.uk contains a number of hyperlinks to other sites, set up with the authorisation of Mattis Roussel. However, Mattis Roussel does not have the ability to verify the content of the sites thus visited and will consequently assume no responsibility for them.
Unless you decide to disable cookies, you accept that the site may use them. You can deactivate these cookies at any time and free of charge via the settings offered to you, keeping in mind that this may reduce or prevent access to all or part of the Services offered by the site.
A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g., computer, smartphone). This file includes information such as the User's domain name, internet service provider, operating system, and the date and time of access. Cookies do not risk damaging the User's terminal.
Mattis Roussel may process information regarding the User's visit to the Site, such as pages viewed and searches performed, to improve the Website's content and navigation.
Cookies facilitate navigation and the provision of services offered by the Site. The User can configure their browser to allow them to decide whether or not to accept them, so that cookies are recorded in the terminal or, on the contrary, rejected. If the User refuses the registration of cookies, or deletes those registered, navigation and experience may be limited. Mattis Roussel declines all responsibility for consequences related to the degraded functioning of the Site resulting from cookie rejection.
Additionally, social media networks (such as Facebook, X/Twitter, LinkedIn, etc.) may place cookies on your terminal if you interact with dedicated icons and have consented to cookie deployment during your browsing.
Mattis Roussel may occasionally employ internet tags (also known as web beacons, action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) and deploy them through a specialist web analytics partner that may be located (and store corresponding information, including the User's IP address) outside the UK. These tags evaluate visitors' responses to the Site and the effectiveness of marketing campaigns. The external provider may collect information about visitors to the Site and other websites through these tags to compile reports on website activity.
These Terms of Use, Legal Notice, and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of France, and any disputes shall be subject to the exclusive jurisdiction of the competent courts of Paris.